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Returns/Exchanges

If you are in need of a return or an exchange, please fill out the form below. We will issue you an RMA number with instructions on how to send your return/exchange back to us. All returns must be received by us within 14 days of issuing you the RMA.

Enter Your Contact Information

Name: Required

Email Address: Required*

Phone Number: Required

Enter Your Return/Exchange Information

Order Number: Required

Exchange Or Return:

Exchange Return

Item(s) you would like to exchange or return and the reason for the exchange/return:
Example: Callaway Men Great Big Bertha II Pro Series Driver, Right Hand, 10.5 Degrees, Regular Flex - I Need A Senior Flex Instead

If this is an exchange, please list the item(s) you would like to exchange for. Please be specific:
Example: Callaway Men Great Big Bertha II Pro Series Driver, Right Hand, 10.5 Degrees, Stiff Flex

When would you like us to ship your replacement:

Wait To Ship The New Item Until You Receive The Old Item
Charge And Ship The New Item Now, And Credit Me When You Receive The Old Item

* We require the entry of your email address to use our returns/exchanges service. We do not sell or distribute email addresses submitted to us.

Customer Bill Of Rights
You Have A Right To:
1. Receive Prompt And Courteous Service
2. Place Order Through Secure Website
3. Not Be Charged For Items Unless We Have Them In Stock
4. Not Be Charged For Items Until They Have Been Shipped
5. Receive Ordered Items Within 7 -10 Business Days
6. Receive A Delivery Date And To Be Notified Immediately If We Are Unable To Meet The Promised Delivery Date
7. Cancel Your Order If We Are Unable To Meet The Promised Delivery Date
8. Receive A Tracking Number For Shipped Items
9. Not Be Charged For Shipping Unless The Charges Were Fully Disclosed To You When You Order The Merchandise

Surcharges Explained
A surcharge Has Nothing To Do With Shipping.
Surchages Will Apply On ALL Oversize Dimensional Weight Packages

Golf Bags $20.00
Box Sets $20.00
Sets Of Irons $10.00

All Surcharges Are Subject To Change By BHMGOLF At Anytime. This Will Be Noted Fully Before You Buy Any Product. The Surcharge Applies To Instore Pick-Ups On Larger Items.