BHM Golf Customer Testimonial BHM Golf Customer Testimonial
| Shane Hochstetler 08:03 AM 15-Apr-10 |
| Overall Satisfaction: 5
Pricing Of Products: 4 Likelyhood Of Future Purchase: 5 Shipping And Delivery Process: 5 Customer Service: 5 |
| Called the seller to verify that the item I wanted was in stock because I needed by the weekend (called on Monday). I called before opening hours and didn't leave a message once I realized I called early. I was pleased to find out that it was BHM calling me back even without leaving the message. I asked about the product and was told it was in stock and could be shipped the same day. I placed the order and was emailed a tracking number that evening. The package arrived on Wednesday (Very speedy for an entire set of clubs including a bag!). The box was well-taped and all the clubs wrapped in plastic and bubble-wrapped heads. Very easy ordering process and super-fast shipping to boot! Will order from BHM again! |
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Customer Bill Of Rights
You Have A Right To:
1. Receive Prompt And Courteous Service
2. Place Order Through Secure Website
3. Not Be Charged For Items Unless We Have Them In Stock
4. Not Be Charged For Items Until They Have Been Shipped
5. Receive Ordered Items Within 7 -10 Business Days
6. Receive A Delivery Date And To Be Notified Immediately If We Are Unable To Meet The Promised Delivery Date
7. Cancel Your Order If We Are Unable To Meet The Promised Delivery Date
8. Receive A Tracking Number For Shipped Items
9. Not Be Charged For Shipping Unless The Charges Were Fully Disclosed To You When You Order The Merchandise
You Have A Right To:
1. Receive Prompt And Courteous Service
2. Place Order Through Secure Website
3. Not Be Charged For Items Unless We Have Them In Stock
4. Not Be Charged For Items Until They Have Been Shipped
5. Receive Ordered Items Within 7 -10 Business Days
6. Receive A Delivery Date And To Be Notified Immediately If We Are Unable To Meet The Promised Delivery Date
7. Cancel Your Order If We Are Unable To Meet The Promised Delivery Date
8. Receive A Tracking Number For Shipped Items
9. Not Be Charged For Shipping Unless The Charges Were Fully Disclosed To You When You Order The Merchandise
Surcharges Explained
A surcharge Has Nothing To Do With Shipping.
Surchages Will Apply On ALL Oversize Dimensional Weight Packages
Golf Bags $20.00
Box Sets $20.00
Sets Of Irons $10.00
All Surcharges Are Subject To Change By BHMGOLF At Anytime. This Will Be Noted Fully Before You Buy Any Product. The Surcharge Applies To Instore Pick-Ups On Larger Items.
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