BHM Golf Customer Testimonial BHM Golf Customer Testimonial
| Bill Crawford 06:12 AM 18-Mar-10 |
| Overall Satisfaction: 5
Pricing Of Products: 5 Likelyhood Of Future Purchase: 5 Shipping And Delivery Process: 5 Customer Service: 5 |
| Just wanted to take a minute and let you know what a great job you did with my order. First, your price on the Adams driver I was looking for was the lowest on the web. However, where you really shined was your service after the sale. The problem was with UPS who described my club as "Delivered" even though it never arrived. Brian from BHMgolf got on the phone with his UPS rep as well as their customer service professionals and really lit a fire under them. As a result the club was found in 2 days and I am now about to go and give it a try. Thanks for your dedication to your customers! Dr. Bill Crawford |
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Customer Bill Of Rights
You Have A Right To:
1. Receive Prompt And Courteous Service
2. Place Order Through Secure Website
3. Not Be Charged For Items Unless We Have Them In Stock
4. Not Be Charged For Items Until They Have Been Shipped
5. Receive Ordered Items Within 7 -10 Business Days
6. Receive A Delivery Date And To Be Notified Immediately If We Are Unable To Meet The Promised Delivery Date
7. Cancel Your Order If We Are Unable To Meet The Promised Delivery Date
8. Receive A Tracking Number For Shipped Items
9. Not Be Charged For Shipping Unless The Charges Were Fully Disclosed To You When You Order The Merchandise
You Have A Right To:
1. Receive Prompt And Courteous Service
2. Place Order Through Secure Website
3. Not Be Charged For Items Unless We Have Them In Stock
4. Not Be Charged For Items Until They Have Been Shipped
5. Receive Ordered Items Within 7 -10 Business Days
6. Receive A Delivery Date And To Be Notified Immediately If We Are Unable To Meet The Promised Delivery Date
7. Cancel Your Order If We Are Unable To Meet The Promised Delivery Date
8. Receive A Tracking Number For Shipped Items
9. Not Be Charged For Shipping Unless The Charges Were Fully Disclosed To You When You Order The Merchandise
Surcharges Explained
A surcharge Has Nothing To Do With Shipping.
Surchages Will Apply On ALL Oversize Dimensional Weight Packages
Golf Bags $20.00
Box Sets $20.00
Sets Of Irons $10.00
All Surcharges Are Subject To Change By BHMGOLF At Anytime. This Will Be Noted Fully Before You Buy Any Product. The Surcharge Applies To Instore Pick-Ups On Larger Items.
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